In the course of receiving care, patients often travel from one provider to another. It’s critical that their protected health information (PHI) travel along with them.
But too often, PHI is not transferred quickly or reliably. Incompatible IT systems, rigid compliance procedures, and breakdowns in workflow can mean that incorrect or incomplete data is transmitted or, in some cases, that PHI isn’t delivered at all.
The results can jeopardize patient care. That’s what happened when an elderly patient was transferred from a small community hospital to a tertiary care center for hip surgery. Her records didn’t immediately follow. When they did arrive, it was through a fax transmission that was almost illegible. The results created profound risks for this patient’s health.
With kiteworks, Accellion’s external file sharing platform, healthcare organizations (HCOs) can securely share all the necessary patient information that is critical for delivering quality care, while complying with HIPAA and HITECH. When PHI needs to be shared across organizational boundaries, such as during a patient transfer to an out-of-network facility, Accellion is uniquely qualified to facilitate a complete and secure record transfer.
Read our new solution brief to learn about:
- The risk of communication breakdowns when transferring patient information.
- A real-life example of a patient whose health was jeopardized when a patient information transfer went wrong
- The benefits that kiteworks provides HCOs for ensuring that PHI is always transferred quickly, securely, and reliably, even across organizational boundaries.
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